his Cookie Policy explains how pethavenspace uses cookies and similar tracking identifiers when you visit our website, www.pethavenspace.com.
Corporate Identity and Data Controller
Company Name: SMARTPETS LIMITED
Registration Number: 8036963 (New Zealand Company Number) | 80369639429048380010 (New Zealand Business Number)
Address: 224 Pukenui Road, Rd 2, Kaiwaka, 0573, New Zealand
Email: pet@pethavenspace.com
Phone: +64 9 422 3215
User Choice and the Consent Banner
In compliance with regulatory standards in New Zealand and the European Union, we implement a strict cookie consent framework.
Mandatory Default State: All non-essential cookies (including analytical, preference, and marketing trackers) are deactivated automatically when you first access our homepage.
Granular Consumer Choice: Non-essential cookies are only deployed onto your browser if you explicitly choose to authorize them by actively clicking the “Accept” option on our website’s cookie banner. Visitors retain full autonomy to decline non-essential tracking or modify their choices at any interval without impacting their ability to purchase our pet bedding merchandise.
Categorisation of Cookies and Third-Party Integration
We utilise both first-party cookies (set directly by our storefront) and specific third-party cookies (set by external functional providers). These are classified into the following operational frameworks:
Strictly Necessary Cookies: These cookies are essential to enable core website navigation, allow items to be held in the shopping basket, and support standard checkout workflows. Because the website cannot function correctly without them, these cookies do not require prior consumer consent.
Third-Party Payment Infrastructure Cookies: To facilitate secure, standard transaction processing, our website utilizes functional cookies managed by our payment processor, Stripe. Stripe deploys specific cookies during the checkout sequence to assess transaction validity, prevent fraudulent activities, and maintain operational stability during payment execution.
Cookie Retention Periods
The data collected via cookies is retained only for the minimum duration required to satisfy its operational purpose, in accordance with European and New Zealand legal guidelines:
Session Cookies: These temporary identifiers remain active only while your web browser is open. They are deleted systematically from your device once your browser session is terminated.
Persistent Cookies: These identifiers remain stored on your device for a predetermined period to recognise your preferences across separate visits.
Standard analytical and preference cookies are retained for a maximum duration of 12 to 13 months from their initial deployment, matching European data minimization standards.
Fraud detection and risk assessment cookies deployed by Stripe are retained in accordance with statutory financial compliance timelines.
Managing Your Preferences
Beyond our storefront’s consent banner, visitors can manage, restrict, or erase cookies directly through their internet browser configuration menus. Restricting all cookies, including strictly necessary identifiers, may modify the visual performance of our online store and alter the standard checkout interface.
